Advisory Board Members
Steve Towers, CEO and Co-Founder of BPMG
Steve Towers is the co-founder and CEO of the Business Process Management Group (www.bpmg.org) a global business club (founded 1992) exchanging ideas and best practice in BPM and change management.
He leads from the front and works with some of the leading fortune 500 companies as a mentor, coach and sometimes consultant he specializes in the implementation of process change and transformation. An inspirational speaker and author of several books including “A Senior Executives guide to BPR”, “In Search of BPM Excellence (2005)”, “Thrive – How to Succeed in the Age of the Customer” and latterly “Customer Expectation Management” he is noted for his direct and pragmatic approach. Steve previously worked for Citibank where he led restructuring and business process improvement projects both in the US and Europe. The BPM Group is now represented by more than 20,000 corporations with offices in the US, Europe and Australia.